Robert J Turnerbobturnersms@gmail

(949)874-2564

Success is not measured by increased revenue alone. I have a long and proven track record of sales performance however, it is the intangibles that set me apart from other candidates. It starts with an unbridled passion for client service and continues with creating a positive impact on the company morale. I have created a list of the few of the attributes that would make me an asset to your team:

Master of Communication- Having extensive experience in facilitating Leadership, Customer Service and Sales Training, my delivery style and sense of humor put all personality types at ease.

Relationship Specialist- I know how to connect with all levels of employees. I have an uncanny ability to put C-Level clients at ease. My client retention rate over fifteen years of account management is very high due to the friendships that I have developed with those clients.

Client Advocacy- A genuine concern for making sure that clients’ needs are met. I focus on fixing problems, not blame

Top Notch Presentation Skills- Having delivered training and new ideas to classes of thirty-five participants on the average, I know what is effective and what is not.

10,000 Foot View- I view products from the big picture, understanding how this product positively impact your business and your team.

Candor- For too many years there have been dishonest sales representatives that say anything to close a deal. I prefer to tell it like it is.

Negotiating- Not only have I led many big ticket negotiations successfully, I have taught classes on how to effectively negotiate. The key is information. It starts with knowing what each party expects to gain from a negotiation and clearly stating those goals.

Three years of SaaS Technology experience- a. Represented Acumatica ERP b. FEXDMS – Auto dealer management software

i. Created and implement a “Client Retention” department. We were able to reduce fall off rate by 37% in the first year.