Luke Dempsey3002 Park Ridge Rd. Bloomington IL, 61704 (619) 944-4078 luke.dempsey15@icloud.com

Objective Attain a budget analyst position to enhance my accounting, problem-solving, and communication skills.

EducationIllinois State University Normal, ILBS Accounting-Financial Accounting/BIS May 2017Major GPA 3.0/4.0Bachelor of Science, Political Science May 2015Major GPA 3.0/4.0

Professional HonorsState Farm Remarkable (Sixth award) 2014-PresentMeritorious Unit Commendation 2010Good Conduct Medal 2009Blue Jacket Sailor of the Quarter 2008

OrganizationsPolitical Science Association 2013 - 2015Walk for Water 2012-2015Alpha Sigma Phi 2012-2015

Relevant Work ExperienceState Farm Mutual Insurance Company Bloomington, ILCustomer Service Representative June 2014- Present

Processed 100 customer calls during 10 hour shift Completed 50 financial transactions during a 10 hour shift Provided weekly metrics report for team Proposed new process to decrease time between calls Facilitated communication between customers and business partners

Military ExperienceUnited States Navy Camp Pendleton, CAHospital Corpsmen 2nd Class/E-5 2006-2014

Supervised and evaluated junior team members, span of control 4-6 Coordinated medical appointments for 400 members in preparation for Iraq deployment Provided medical training for 300 members in preparation for Afghanistan deployment Distributed $50,000 towards medical supplies