Reflection & Reaffirmation of Learning

Andie Oliver and Stephanie CharlesWorkforce Development

Adult Social Care

www.walsall.gov.uk2

Objectives

3 primary drivers:

• issues of access to learning (e & f2f)

• awareness of choices in practice

• Care Certificate

www.walsall.gov.uk

• Reinforces the need to interpret ‘learning’ more widely than e-learning or face-to-face courses

• Include reading, briefings, meetings etc.

• Principle that more than attendance or assessment is required; evidence knowledge through actions and through supervision

Access to learning

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Choices

• Reflection on actions inherently reminds us that we have choices, even when faced with mundane tasks or instruction

• Mirroring social work registration means evidencing not just activity but the learning and the (potential) benefit to service users

• Credits learning through experience e.g. projects

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Care Certificate

• From April 2015• All social care and health frontline staff

• The Cavendish Review (July2013) found that:

“preparation of healthcare assistants and social care

support workers for their roles within care settings

was inconsistent”

• Reinforces Compassion in Practice – 6Cs:Care, Compassion, Competence, Communication, Courage, Commitment

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Care Certificate

• Existing staff - Common Induction Standards can be transferred but ‘mind the gap’, close it, and evidence it

• Three versions:Technical document – for employersWorker document – for health and social care workers

Assessor document – for assessors• Assessed in-house:

Observation Group discussions Individual discussion Workbook

• Minimum requirement in first 12 weeks of employment before working unsupervised or out of eye line (partial)

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• Prescribed for each standard

Assessments:• competent staff – Registered Manager/named sign off• equity (train/affirm assessors)• clinics?

Records: • portfolio, templates, matrix• add feedback service user / carer; e.g. concerns / compliments

Care Certificate

www.walsall.gov.uk

Care Certificate

8 into 15...

1. Role of the health and social care worker2. Personal Development3. Communicate Effectively4. Equality and inclusion5. Principles for implementing duty of care6. Principles of safeguarding in health &

social care7. Person centred support8. Health & safety in adult social care setting

1. Understand your role2. Personal development3. Duty of care4. Equality & diversity5. Work in a person centred way6. Communication7. Privacy & dignity8. Fluids & nutrition9. Dementia & cognitive issues10. Safeguarding adults11. Safeguarding children12. Basic life support13. Health & safety14. Information handling15. Infection prevention

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Assessment methods

1 2 3 4 5

Understand your role

Your Personal Development Duty of Care

Equality & Diversity

Work in a Person Centred Way

1:1 discussion 1:1 discussion 1:1 discussion 1:1 discussion 1:1 discussionObservation Observation Observation Observation ObservationWritten Written Written Written WrittenGroup work Group work Group work Group work Group work

e-learning e-learning e-learning e-learning e-learningSimulation Simulation

InductionReaffirmationSupervision

Corporate Personalisation

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Assessment methods

6 7 8 9 10

CommunicationPrivacy and Dignity

Fluids and Nutrition

Dementia & Cognitive Issues

Safeguarding Adults

1:1 discussion 1:1 discussion 1:1 discussion 1:1 discussion 1:1 discussion

Observation Observation Observation Group work Observation

Written Written Written Written Written

Group work Group work Group work Group work

e-learning e-learning e-learning e-learning e-learning

SimulationExchange

Food SafetyFood Hygiene

Dementia modules

Safeguarding

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Assessment methods

11 12 13 14 15

Safeguarding Children

Basic Life Support Health & Safety

Handling Information

Infection Prevention

Discretion of Discretion of 1:1 discussion 1:1 discussion 1:1 discussion

employer employer Observation Observation Observation

Written Simulation Written Written Written

Group Work Group work Group work Group work

e-learning e-learning e-learning e-learning

SimulationFirst Aid /Awareness CIEH H&SC L2

Manual HandlingMedication ...

Record Keeping CIEH H&SC L2Hygiene & Infec

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CIS outcomes Care Cert outcomes

‘Understand’ ‘Describe’‘Be aware’ ‘Explain’‘know why’ ‘List’‘Recognise’

‘Demonstrate’

Assessment outcomes

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• Standard 2 – Personal Development

2.1a PD Plan2.2 b Knowledge, skills & understanding

includes how learning achieved from:learning activity; reflection; feedback

14 competenciesAssess via 1:1 and or group discussion, observation,

workbook

Continuous Professional Development

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• 2.1a Identify sources of support for their own learning and development – I will list

• 2.1b Describe the process for agreeing a personal development plan and who should be involved – I will describe

• 2.1c Explain why feedback from other is important in helping to develop and improve the way they work - I will explain

• 2.1d Contribute to drawing up own personal development plan – I will contribute

• 2.1e Demonstrate how to record the progress they make in relation to their PDP – I will demonstrate

14 Competencies

Contribute to developing a Personal Development Plan

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• 2.2a Describe the functional level of literacy, numeracy and communication skills necessary to carry their my role - I will describe

• 2.2b How to check current level of literacy, numeracy and communication skills – I will explain

• 2.2c Describe how a learning activity has improved their own knowledge, skills and understanding - I will describe

• 2.2d Describe how reflections on a situation has improved their knowledge, skills and understanding - I will describe

14 Competencies

Contribute to developing a Personal Development Plan

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2.2g List the learning opportunities available to them and how they can use them to improve the way they work – I will list the ...

• 2.2.h Demonstrate how to record their progress in relation to their personal development – I will demonstrate how to record my ...

• 2.2.i Explain why continuing professional development is important – I will explain

14 Competencies

Contribute to developing a Personal Development Plan• 2.2e Describe how feedback from others has developed their knowledge,

skills and understanding - I will describe

• 2.2f Demonstrate how to measure their own knowledge, performance and standards against relevant standards – I will demonstrate

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Accredited Prior Learning (APL)

• Mapping to other key resources:- Training undertaken in line with the Common Induction

Standards (CIS)- Qualifications Curriculum Framework (QCF)

i.e. H&SC Diploma level 2/3- Apprenticeship framework (completed and passed)- Skills for life - literacy and numeracy

• Still with a sign off, so evidence knowledge / practice • Not just a flash of the certificate • Any gaps – plan to close !

17

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Cogs in the Wheel

18

Care Worker

CIS

Care CertificateCare Certificate(April 15) Supervision

Annual Appraisal

Reflect & Reaffirm learning

Access to learning

Recognise & Identify

opportunitiesTraining Matrix

Competence/Sign off?

Evidenced/portfolio

Gaps

e.g. Projects, work activity,

group supervision,

briefings, meetings

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• Self Awareness• Description• Critical analysis• Alternatives • Synthesis

• Able to critically appraise own practice • Keep knowledge and skills up to date• Maintain and further develop competence

Reflection

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Socratic questions

• How can you verify or disprove that assumption? • What would happen if ... ?• Why is ... happening? • What evidence is there to support what you are saying?• What alternative ways of looking at this are there? • Why it is ... necessary? • Who benefits from this? • Then what would happen?

Reflection

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Reflection

Gibbs 1988

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Reviewing techniques

• 4Fs• Systemic

– What? How? Know?!• Kantian principles (Stadler)

– What if?: Universality?Publicity?Justice?

22

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Going forward

So what next?!!

• Operational plan around Care Certificate • Recording; assessing; portfolio; support

• what, how, who, when????• ownership?!

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And finally....

Any more questions?Evaluation

Care Certificatehttp://www.skillsforcare.org.uk/Standards/Care-Certificate/Care-Certificate.aspx

Common Induction Standardshttp://www.skillsforcare.org.uk/Standards/Standards.aspx