改善血液透析機警報發生之專案 - tnna.org.tw

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1 100 12 10 3 改善血液透析機警報發生之專案 * 215 118 116 關鍵詞:血液透析、透析機、警報、護理、專案 * 99 3 5 99 7 15 100 5 13 70170 80 08 7624002 558 [email protected] Yang, Hwang, & Taiwan Society of Nephrology, 2008 2008 Joint Commission on Accreditation of Healthcare Organization, JCAHO 2003 2006 JCAHO, 2009 Phillips & Barnsteiner, 2005

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Page 1: 改善血液透析機警報發生之專案 - tnna.org.tw

1

100 12 10 3

改善血液透析機警報發生之專案

*

215

118

116

關鍵詞:血液透析、透析機、警報、護理、專案

*

99 3 5 99 7 15 100 5 13

70170 80

08 7624002 558 [email protected]

Yang, Hwang, &

Taiwan Society of Nephrology, 2008

2008

Joint Commission on

Accreditation of Healthcare Organization,

JCAHO 2003

2 0 0 6 J C A H O ,

2009

Phillips &

Barnsteiner, 2005

Page 2: 改善血液透析機警報發生之專案 - tnna.org.tw

2

100 12 10 3

4 54

2008 1~6

2,897

568 37

5.7 1

12 32 1 4

TORAY-321 14

NIKKISO-26 6 NIKKISO-27 34

TORAY-321

7~8

NIKKISO-26 -27

2008 6 9

7 14 3

6

6

12

2,582

215

2008 6

2,896

79

2.7

2008 6 129

35 27

2008 7

18 7 25 37

Page 3: 改善血液透析機警報發生之專案 - tnna.org.tw

3

100 12 10 3

27 73

4

2008 6

56 43

18

48

32 86

1. 1-1 52 2 78 3

1-2 26 1

2. 2-1 413 4 516 20

2-2 103 16

3. 3-1 129 5

3-2 ( ) 155 6 465 18

3-3 181 7

4. 4-1 103 4 129 5

4-2 26 1

5. 5-1 181 7 258 10

5-2 77 3

6. 6-1 439 17

6-2 310 12

6-3 129 5 1136 44

6-4 52 2

6-5 129 5

6-6 77 3

Page 4: 改善血液透析機警報發生之專案 - tnna.org.tw

4

100 12 10 3

12 32

18 48

A B

22 59

33 89

NIKKISO-27

NIKKISO-26

26 70

12 32

2008 7 28 7 30

37

80 25 68

80 12 32

23

62

8 1 7 37

81

74 73

77

7~8

Page 5: 改善血液透析機警報發生之專案 - tnna.org.tw

5

100 12 10 3

3 2008 8

8

15 3

45

215 118

2 1 5

215 45

2008 NIKKISO, 2006 Phillips &

Barnsteiner, 2005

2008 Phillips &

Barnsteiner, 2005

Page 6: 改善血液透析機警報發生之專案 - tnna.org.tw

6

100 12 10 3

2008

2008

2008

2 0 0 3

Zeigler, 2007

2003 Bitan, Meyer, Shiner, &

Zomora, 2004

2007

2008 NIKKISO, 2006

2006

2006 Zeigler,

2007

2008

2008

2007

2008 Phillips & Barnsteiner,

2005 Zeigler, 2007

NIKKISO, 2006

2 0 0 8 2 0 0 6

NIKKISO, 2006

Page 7: 改善血液透析機警報發生之專案 - tnna.org.tw

7

100 12 10 3

3 2008 8 10

5

1

2008 8 16 2009

2

2008 8 16 ~2008

10 31

8 16

11 8~9

8 17

(a)

150 1

8 20~21

4 62

8 22~23 4

62

100

59

31

51.9

28 48.1 8

29

(b)

(c) 9 10~11

62

2008 9 5

Page 8: 改善血液透析機警報發生之專案 - tnna.org.tw

8

100 12 10 3

1. 15 12 14 12 53

2. 12 3 10 10 35

3. 15 15 14 15 59

4. 8 15 8 8 39

5. 10 5 12 5 32

6. 13 12 15 13 53

7. 6 12 6 11 35

8. 15 15 13 15 58

9. 15 15 15 14 59

10. 9 5 5 10 29

11. 5 9 5 9 28

12. 15 15 15 12 57

13. 5 10 5 6 26

60 5 3 4

2008 2009

8 9 10 11 12 1 2

16 01 16 01 16 01 16 01 16 01 16 01 16

31 15 30 15 31 15 30 15 31 15 31 15 28

1.

2.

3.

4.

5.

6.

1.

2.

3.

4.

5.

6.

1.

2.

3.

Page 9: 改善血液透析機警報發生之專案 - tnna.org.tw

9 10

~10 15 52

10 2

10 16

2008 10 16 ~2009

01 15

10 18

24

65

100

2008 11 8~9

1.5

37 100

35 95

12 10

34

12 20

10

11 16~18

36 9

11

9

100 12 10 3

a b c

Page 10: 改善血液透析機警報發生之專案 - tnna.org.tw

18~20

2008 11 1 ~2009 1 15

12 21

2009 1 16 ~2009

2 28

2009 1 16

~2 15

12

6

2009 1 16 ~18

37

2009 2

2009 1

2009 1 16

~2 15 12

6

2,582 1,392

215 116

100 46

45

2009 2

4

118

Hawthorne Effect

10

100 12 10 3

Page 11: 改善血液透析機警報發生之專案 - tnna.org.tw

2009 1

16~18 37

87 94

2008 2 1~7

20

11

100 12 10 3

1. 1-1 52 23

1-2 26 16

2. 2-1 103 56

2-2 413 276

3. 3-1 129 53

3-2 55 81

3-3 181 86

4. 4-1 103 54

4-2 26 14

5. 5-1 181 87

5-2 77 48

6. 6-1 439 229

6-2 310 152

6-3 129 48

6-4 52 36

6-5 129 87

6-6 77 46

2582 1392

Page 12: 改善血液透析機警報發生之專案 - tnna.org.tw

76 94

90

2009 1 2,782

79 2.7

56 2.0

12

100 12 10 3

N=37

81 92

74 95

73 93

77 94

N=37

75~80 12 32 0 0

85~90 16 43 0 0

90~95 4 11 15 41

95~100 5 14 22 59

Page 13: 改善血液透析機警報發生之專案 - tnna.org.tw

2006

2008 3 3

2010 4 21

http://www.ylh.ntuh.mc.ntu.edu.tw

/ylh/paper/96/9601/960303.php

2006 12 26

2010 4 21

http://www.doh.gov.tw/

CHT2006/DM/SEARCH_RESULT.aspx

2007 DBB-26

28 4 85

2008

29 12 123-124

2008 9 28

2008 10 18

http://www.greencross.org.tw/dialysis

/HD_ echanism/dialyzer.htm

2003

2 1 70-76

2008

5 9

2008 10 18

http://www.kmuh.org.tw/www/

Administration/patient_safe/index.html

2008

7 1 12-25

Bitan, Y., Meyer, J., Shiner, D., & Zmora,

E. (2004). Nurses’ reactions to alarms

in neonatal intensive care unit.

Cognition Technology & Work, 6(4),

239-246.

Joint Commission on Accreditation of

Healthcare Organization. (2009, Dec

17). Patient safety-related standards.

Retrieved April 20, 2010, from

http://www.premierinc.com/quality-

safety/tools-services/safety/topics/

patient_safety/index_3.jsp#new%20p

atient%20safety%20standards

Phillips, J., & Barnsteiner, J. H. (2005).

Clinical alarms: Improving efficiency

and effectiveness. Critical Care

Nursing Quarterly, 28(4), 317-323.

NIKKISO (2006). Hemodialysis system:

DBB-27 operating instruction manual

Ver. 2.0. Japan: NIKKISO.

Yang, W. C., Hwang, S. J., & Taiwan

Society of Nephrology. (2008).

Incidence, prevalence and mortality

trends of dialysis end-stage renal

disease in Taiwan from 1990 to 2001:

The impact of national health

insurance. Nephrology Dialysis

Transplantation, 23, 3977-3982.

Zeigler, S. A. (2007). Prevent dangerous

hemodialysis catheter disconnections.

Nursing, 37(3), 70.

13

100 12 10 3

Page 14: 改善血液透析機警報發生之專案 - tnna.org.tw

14

100 12 10 3

Project for Dialysis Machine Alarm Improvement

Mu-Hsin Wang Chun-Man Hsieh* Wan-San Chiang

Abstract

Patient safety relies on the normal operation of the dialysis machine. Frequent alarms

caused by equipment malfunction can affect patient health. Our investigations found that up

to 215 alarms were triggered per shift. Causes included: no user manual for the new dialysis

machine, equipment shortages such as the arm fixer/warmer and blood vessel trend chart;

nurses’ lack of caution, knowledge and skill on dialysis operations; a lack of continuing

education on dialysis machine operation and no monitoring mechanism for standard dialysis

procedures.

The purpose of this project was to reduce the frequency of machine alarm to less than

118 per shift. Solutions included: Compiling a user manual for the dialysis machine;

installing additional arm fixers/warmers and including the blood vessel trend chart on the

patient’s chart; setting up an incentive scheme; as well as provide continuing education and

regular monitoring of dialysis procedures. After the improvements were made the frequency

of machine alarms decreased to 116 per shift. This project has been a success and provides a

reference for improvements to dialysis machine alarms in other units.

Key words: hemodialysis, dialysis machine, alarms, nursing, project

RN, Hemodialysis Room, Department of Nursing, Chi Mei Medical Center

RN, MSN, Instructor, Department of Nursing, Tajen University and Doctoral Student, Institute of Medical

Sciences, Tzu-Chi University*

Received Mar. 5, 2010 Revised Jul. 15, 2010 Accepted for publication May. 13, 2011

Correspondence Chun-Man Hsieh, No.80, Wen-Dung St., Tainan 70170, Taiwan, ROC.

Telephone 08 7624002 ext 558 E-mail [email protected]