中央大學。范錚強 1

Chapter 6: 電子化政府、電子化學習

國立中央大學、資訊管理系范錚強

Tel: (03)426-7250

http://www.mgt.ncu.edu.tw/~ckfarn

2011.05

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eGovernment

Turban 書： E-commerce model in which a government entity buys or provides goods, services, or information to businesses or individual citizens.

書上定義比較狹隘電子化政府牽涉到的是政府和企業、個人的電子化互動

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government-to-citizens (G2C)

E-government category that includes all the interactions between a government and its citizens.

Electronic Voting

Electronic Benefits Transfer

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government-to-business (G2B)

E-government category that includes interactions between governments and businesses (government selling to businesses and providing them with services and businesses selling products and services to the government).

Government E-ProcurementGroup PurchasingForward E-Auctions

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電子化政府的深度

資訊公開（法令、政策、流程等）例如：如何對獎、發票如何歸戶

資訊檢索線上服務業務申辦例如：主動通知發票得獎、申請更新駕照、網路報稅

公民參與意見反映、投票等

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e-Learning

The online delivery of information for purposes of education, training, or knowledge management.

中央大學。范錚強 7 6-7Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall

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distance learning

Formal education that takes place off campus, usually, but not always, through online resources.

virtual university

An online university from which students take classes from home or other offsite locations, usually via the Internet.

相關概念

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Benefits of e-Learning

Time reduction

Large volume and diversity

Cost reduction

Higher content retention

Flexibility

Updated and consistent material

Fear-free environment

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Drawbacks of e-Learning

Need for instructor retraining

Equipment needs and support services

Lack of face-to-face interaction and campus life

Assessment

Maintenance and updating

Protection of intellectual property

Computer literacy

Student retention

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e-Book

A book in digital form that can be read on a computer screen or on a special device.

e-books can be delivered and read viaWeb accessWeb downloadA dedicated readerA general-purpose readerA Web server

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Amazon’s Kindle 2

The Sony PRS-200

Barnes and Noble’s Nook

iPad

Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 6-12

Devices for Reading e-Books

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Advantages of E-Books

Lower cost Portability Easy search capabilities and linksEasy downloadingAbility to quickly and inexpensively copy materialEasy integration of content with other textEasy updatingNo wear and tear on a physical bookAbility to find out-of-print booksBooks can be published and updated quickly so they can be kept current

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Limitations of e-Books

They require hardware and software that may be too expensive for some readers

Some people have difficulty reading large amounts of material on a screen

Batteries may run down

There are multiple competing standardsePub, pdb, pdf, …

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Consumer-to-Consumer (C2C) eC

E-commerce model in which consumers sell directly to other consumers.

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e-Commerce: C2C Applications

C2C AuctionseBay

Classified AdsCraiglist

Personal Services

Napster and Others—File-Sharing Utilities

C2C Activities in Social Networks and Trading Virtual Properties

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collaborative commerce

(c-commerce)

The use of digital technologies that enable companies to collaboratively plan, design, develop, manage, and research products, services, and innovative EC applications.

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