gseshop 개인화 마케팅 전략

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GSeshop 개인화 마케팅 전략. 利己主義 광고홍보학과 200257042 신재금 광고홍보학과 200357068 조미연. 시장상황. 질적 성숙기. - 초고속 인프라가 완벽하게 갖 춰지지 않는 상황에서 주요 대기업이 시장 진출을 타진 . - 96 년 인터파크를 시작으로 신세계 백화점 쇼핑몰 , e 현대 , 한솔 Cs 클럽 , 98 년에는 삼성몰 , 옥션이 오픈. - 인터넷쇼핑몰 수와 인터넷이용자 수가 급격히 증가 . - PowerPoint PPT Presentation

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  • GSeshop 200257042 200357068

  • 6 1 10 10

  • 2001 2,166 2005 4,355 , 33471 106756 . 2002~2004 2005 .

    .

  • GS , , , . . 2005 29%, 40% . GS GSe . (, )

    GS, CJ, Hmall , Hmall , G, , GSe , yes24,

  • . 2006 3 4403 4125(93.7%), 278(6.3%) 32606, 74,150(69.5%) . (, ),

    GS, CJ, Hmall , Hmall , G, , GSe , yes24,

  • 8% Hmall

    8% .

    13%9%9%4%8%

    GSCJHmallD&shop

    1999 2001 2000199619962000 550 400 700 360 630 900 453425308379

  • - TV .

    - .

    -

    - .

    GSCJHmallD&shop

    ,, LONE, KISSEN CRM , V . CJ (++ ). - , , , , 1 , , . .

  • , ( ) . * DM( ), Wish list, , , , SMS, *

    GSCJHmallD&shop

    - 2 1:1- -- L-money - Main

  • e-CRM 20%

  • /

  • CJmallhmallyoungoldd& shop GSeshop

    - 20, 30 . needs

    30,40 .Hmall needs

    Positioning

  • .

  • . , , .

    24 GSeshop . .

    .

    One-to-One GSeshop Concept

  • Key wordConceptConcept !

  • Target

    , DB

    >

  • Target GS

    24~39

    49% 51%

    ,

    Chart2

    6629772234

    7801216

    11037016

    5910754

    10

    20

    30

    40

    40, 19%

    30, 35%

    20, 25%

    Sheet1

    2005.4~1010828,485

    1,087,524

    1,380,989

    1,405,497

    1,226,552

    1,087,130

    1,196,868

    1,085,354

    1,423,142

    10,721,541

    201,944,383

    1,998,571

    2,102,856

    1,881,265

    2,009,599

    1,999,597

    2,038,798

    1,880,072

    1,942,114

    17,797,255

    305,934,788

    2,766,388

    3,303,165

    2,690,431

    2,932,433

    2,960,783

    3,070,162

    2,736,924

    3,120,183

    29,515,257

    401,342,076

    1,170,118

    1,404,153

    1,244,377

    1,415,115

    1,370,164

    1,750,273

    1,539,541

    1,482,982

    12,718,799

    3,188,169

    3,697,018

    4,444,713

    3,743,494

    4,391,323

    3,763,637

    4,168,023

    3,877,846

    4,254,153

    35,528,376

    6,861,565

    3,325,585

    3,746,451

    3,478,076

    3,192,378

    3,654,038

    3,888,078

    3,364,047

    3,714,269

    35,224,487

    10203040

    2006.~51,264,8011,895,2002,786,8421,482,7573,877,5753,552,027

    1,096,959853,5551,330,468791,3592,058,7132,013,628

    1,661,7611,649,7722,540,2971,226,1023,721,1703,356,764

    1,434,2791,588,8122,174,4221,186,0333,141,7963,241,751

    1,171,9721,813,8772,204,9871,224,5033,327,2193,088,120

    6,629,7727,801,21611,037,0165,910,75416,126,47315,252,290

    Sheet1

    234

    10

    20

    30

    40

    20, 25%

    30, 35%

    40, 19%

    Sheet2

    Sheet3

  • Loyal

    Target GS 2529-3539

    / (25~29, 30~34, 35~39) 25~29 , 30~39 , 23~29 , 25~34 , 30~34 ,30~34

    6 , 12 , , ( , ) ,

  • Gseshop , , ( ) home .. home .

    ) . , home

    customer Timing Offer Communication home

    ) 18 31 , . ( ), . home . .One-to-One home contents&

  • One-to-One home contentsDBGseshop E-MailSMSDM

    homePOSsystem

  • Gseshop . (Loyal 3, 5% ) .

    ) ( ) .

    customer 6 (), 12 (Loyal)Timing 50 5 10Offer Communication Mini Floating

    ) 28 (6 ) 10 . 100 10 3 Mini Floating . One-to-One

  • DBGseshop Mini Floating

    E-MailSMSDM

    POSsystem

    One-to-One home

  • , , .- / : / , SMS home . : , MT, , ( or ), home .

    , home Gseshop side .

    ) SMS .

    customer Timing , SMSOffer , , Communication SMS, home

    ) 25 Gseshop . . 3 .One-to-One &

  • DBGseshop E-MailSMSDM

    POSsystem

    SMS Gseshop. Home One-to-One home

  • TV . . . ) , Customer - 2539 Timing - Offer - Q&A Communication - ) 30 . GSeshop One-to-One TV Q&A

  • DBGseshopTV Q&AE-MailSMSDM

    POSsystem

    One-to-One TV Q&A home

  • Simulation Gseshop Gseshop site home E-mail & Icon