gseshop 개인화 마케팅 전략
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GSeshop 개인화 마케팅 전략. 利己主義 광고홍보학과 200257042 신재금 광고홍보학과 200357068 조미연. 시장상황. 질적 성숙기. - 초고속 인프라가 완벽하게 갖 춰지지 않는 상황에서 주요 대기업이 시장 진출을 타진 . - 96 년 인터파크를 시작으로 신세계 백화점 쇼핑몰 , e 현대 , 한솔 Cs 클럽 , 98 년에는 삼성몰 , 옥션이 오픈. - 인터넷쇼핑몰 수와 인터넷이용자 수가 급격히 증가 . - PowerPoint PPT PresentationTRANSCRIPT
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GSeshop 200257042 200357068
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6 1 10 10
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2001 2,166 2005 4,355 , 33471 106756 . 2002~2004 2005 .
.
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GS , , , . . 2005 29%, 40% . GS GSe . (, )
GS, CJ, Hmall , Hmall , G, , GSe , yes24,
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. 2006 3 4403 4125(93.7%), 278(6.3%) 32606, 74,150(69.5%) . (, ),
GS, CJ, Hmall , Hmall , G, , GSe , yes24,
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8% Hmall
8% .
13%9%9%4%8%
GSCJHmallD&shop
1999 2001 2000199619962000 550 400 700 360 630 900 453425308379
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- TV .
- .
-
- .
GSCJHmallD&shop
,, LONE, KISSEN CRM , V . CJ (++ ). - , , , , 1 , , . .
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, ( ) . * DM( ), Wish list, , , , SMS, *
GSCJHmallD&shop
- 2 1:1- -- L-money - Main
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e-CRM 20%
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/
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CJmallhmallyoungoldd& shop GSeshop
- 20, 30 . needs
30,40 .Hmall needs
Positioning
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.
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. , , .
24 GSeshop . .
.
One-to-One GSeshop Concept
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Key wordConceptConcept !
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Target
, DB
>
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Target GS
24~39
49% 51%
,
Chart2
6629772234
7801216
11037016
5910754
10
20
30
40
40, 19%
30, 35%
20, 25%
Sheet1
2005.4~1010828,485
1,087,524
1,380,989
1,405,497
1,226,552
1,087,130
1,196,868
1,085,354
1,423,142
10,721,541
201,944,383
1,998,571
2,102,856
1,881,265
2,009,599
1,999,597
2,038,798
1,880,072
1,942,114
17,797,255
305,934,788
2,766,388
3,303,165
2,690,431
2,932,433
2,960,783
3,070,162
2,736,924
3,120,183
29,515,257
401,342,076
1,170,118
1,404,153
1,244,377
1,415,115
1,370,164
1,750,273
1,539,541
1,482,982
12,718,799
3,188,169
3,697,018
4,444,713
3,743,494
4,391,323
3,763,637
4,168,023
3,877,846
4,254,153
35,528,376
6,861,565
3,325,585
3,746,451
3,478,076
3,192,378
3,654,038
3,888,078
3,364,047
3,714,269
35,224,487
10203040
2006.~51,264,8011,895,2002,786,8421,482,7573,877,5753,552,027
1,096,959853,5551,330,468791,3592,058,7132,013,628
1,661,7611,649,7722,540,2971,226,1023,721,1703,356,764
1,434,2791,588,8122,174,4221,186,0333,141,7963,241,751
1,171,9721,813,8772,204,9871,224,5033,327,2193,088,120
6,629,7727,801,21611,037,0165,910,75416,126,47315,252,290
Sheet1
234
10
20
30
40
20, 25%
30, 35%
40, 19%
Sheet2
Sheet3
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Loyal
Target GS 2529-3539
/ (25~29, 30~34, 35~39) 25~29 , 30~39 , 23~29 , 25~34 , 30~34 ,30~34
6 , 12 , , ( , ) ,
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Gseshop , , ( ) home .. home .
) . , home
customer Timing Offer Communication home
) 18 31 , . ( ), . home . .One-to-One home contents&
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One-to-One home contentsDBGseshop E-MailSMSDM
homePOSsystem
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Gseshop . (Loyal 3, 5% ) .
) ( ) .
customer 6 (), 12 (Loyal)Timing 50 5 10Offer Communication Mini Floating
) 28 (6 ) 10 . 100 10 3 Mini Floating . One-to-One
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DBGseshop Mini Floating
E-MailSMSDM
POSsystem
One-to-One home
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, , .- / : / , SMS home . : , MT, , ( or ), home .
, home Gseshop side .
) SMS .
customer Timing , SMSOffer , , Communication SMS, home
) 25 Gseshop . . 3 .One-to-One &
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DBGseshop E-MailSMSDM
POSsystem
SMS Gseshop. Home One-to-One home
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TV . . . ) , Customer - 2539 Timing - Offer - Q&A Communication - ) 30 . GSeshop One-to-One TV Q&A
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DBGseshopTV Q&AE-MailSMSDM
POSsystem
One-to-One TV Q&A home
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Simulation Gseshop Gseshop site home E-mail & Icon