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DEDICATION

I dedicate all my efforts and struggles of the educational life of my dearPARENTS who help support and guide the course of my educationallife, without them Im meaningless.

Also I devote the work of this internship report on FAYSAL BANKLTD, as respectable and honorable teachers who teach and support medevelop my personality as a competent professional.

And also this internship report on bank dedicated to all STUDENTS.

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ACKNOWLEDGMENT

By the grace of ALLAH almighty, who has enabled me to do this entailing hard work. It is a matter of

pleasure and privilege for me to complete the internship and also to complete this internship report on

Faysal Bank, Mirpur Khas Branch.

I would like to thank Mr. Murtaza Jamali Manager of Faysal Bank Mirpur Khas Branch who allowed me

to work with their team. I am most humbly thankful to all the employees of Faysal Bank Mirpur Khas

Branch and especially to these personalities for their continuous support and precious time with me.

Mr. Muhammad Asif Malik(OM)

Mr. Muhammad Ayaz

Mr. Parvaiz Rajpal

Mr. Karan Kumar

Mr. Bahadur Lashari

Mr. Naeem

Mr. Qalb-e-Hussain

Ms. Tanya Lateef

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TABLE OF CONTENTS

CONTENTS PG:NOExecutive Summary

CHAPTER # 1 : INTRODUCTION OF BANKING SECTORIntroduction of bank

Meaning of bank

History of banking in pakistan

CHAPTER # 2 : INTRODUCTION OF ORGANIZATIONIntroduction of faysal bank ltd

History of faysal bank ltd

Vision of faysal bank ltd

Mission of faysal bank ltd

Capital and ownership

Conformity to islamic shariaa

Board of director

CHAPTER # 3: ORGANIZATIONAL STRUCTUREOrganization structure of faysal bank

General profile of fbl

Structural dimension

Formalization

Specialization

Standardization

Hierarchy of authority

Centralization

Complexity professionalism

Orgranogram at the head office level

Orgranogram at the branch level

Different department of fbl

Operations department

Agri-financ department

Credit administration department

Marketing department

Consumer & finance department

Documentary credit and foreign trade department

Clearing department

CONTENTS PG:NO

CHAPTER # 4: PRODUCTS AND SERVICESProducts offering

Deposite product (Accounts)

1. Faysal saving account

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2. Rozana munafa plus account

3. Basic banking account

4. Faysal moavin

5. Faysal premium

6. Faysal izafa

7. Mahfooz sarmaya8. FCY saving plus

Consumer finance products

1. Faysal car financing

2. Faysal house finance

3. Faysal financ

Coroperate and investment banking

1. Coroperate financing

2. Sme financ

3. Trade financing

4. Treasury and capital market

5. Investment banking6. Agriculture financing

7. Cash management

Service offering

Pocket mate visa debit card

Travellers cheques

Transfer of funds

Safe deposite locker

Non stop banking

Chapter # 5 : SWOT ANALYSISStrenghts

Weaknessopportunities

threats

CHAPTER # 6 : MAJOR ACTIVITIES PERFORM DURING INTERNSHIPExperience of working on different

General banking account opening

1. Bills abd remittance

2. Deposite deparment

3. Cash department

Credits and advance department

Agriculture department

Western union and locker service department

Housing department

Auti department

Card department

CONCULSION

RECOMENDATION

BIBLIOGRAPHY

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EXECUTIVE SUMMARY

Pakistan after getting its independence, did not inherit a strong banking industry andsince then saw a

number of events in the industry, like the nationalization of banks in the1970s. However today, the

banking industry of Pakistan has been growing over the past fewyears, mainly because of the consistentpolicies implemented by the Government of Pakistan,including the privatization of banks in Pakistan.

Also the State Bank of Pakistans, monetarypolicy has been very friendly toward the banking industry.

There are a number of different banks established in Pakistan, including localincorporated commercial

banks, foreign incorporated commercial banks, development financialinstitutions, investment banks,

housing finance companies, micro finance banks and Islamic banks.Faysal Bank Limited (FBL) started its

operations in 1995 as a local bank of Pakistan.On January 1, 2002, Al Faysal Investment Bank Limited,

another group entity in Pakistan,merged into Faysal Bank Limited which resulted in a larger institution.

The majority shareholding of Faysal Bank Limited is held by Ihtmaar Bank B.S.C an investment bank

listed inBahrain, while it has one subsidiary i.e. Faysal Management Services (Pvt.) Limited (FMSL).The

company is committed to its clients' best interests as well as prese rving a good relationship

by defining realistic objectives. Faysal Bank is continuously innovating, deliverycreative and high-quality

solutions which fit best its clients needs.It maintains a high ethical standards and unconditional

compliance with regulations andlaw s

It values its integrity and actively promotes the know your customer policy

am ong st Faysal employees to ensure that the company is not involved in any money laundry

op e rat i on . H i r i n g an d re ta i n i n g th e b e st p e op l e wh i l e re sp e ct i n g d i v e rs i ty , e n cou r

a g i n g s e l f improvement, recognizing and rewarding merit are the key values of Faysal Bank.

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INTRODUCTION OF BANKING SECTOR

INTRODUCTION OF BANK:A bank is a financial institution which deals with deposit and advances and other related services. It

receives money from those who want save it the form of deposit and it lends money to those who need

it.

MEANING OF BANK:The word bank is of a European origin and is driven from Italian word BANCO which

means a table or a counter.

HISTORY OF BANKING IN PAKISTAN:History of Banking in Pakistan starts from the partition of Indo-Pakistan sub continent in August, 1947.

At that time, the areas consisting Pakistan had 631 offices of 45 scheduled banks out of which 487 were

located in West Pakistan and 114 in East Pakistan which was also served by 500 offices of small and non-

scheduled banks. There were 19 branches of foreign banks in Pakistan but they had a very limited role to

play.

Just after the partition, the Indian bankers started immigrating and shifting the head offices of their banksand capital to India. It caused a great set back to the banking field in Pakistan, and resulted in decline inthe number of offices in schedule bank from 631 to 195 by 30th June, 1948. The West Pakistan thenumber fell from 487 to 81 in East Pakistan from 144 to 69 by 30th June, 1951. Among these Habib BankLtd., with 25 offices and Australia Bank Ltd. with 19 offices were institutions run by Muslims who shiftedtheir head offices to Pakistan.

after the consultation of two government the Reserve Bank of India was asked to finish the agreement

from 30th June instead of from 30th September,1948. So the Government of Pakistan decided toestablish the State Bank of Pakistan as its central bank from 1st July, 1948.The State Bank of Pakistan's policy encouraged expansion in established banks, establishment of newbanks, and weeding out of unsound banks just to faster the growth of banking system in the country.On January 1, 1974 the Government of Pakistan nationalize all the Pakistani scheduled banks including

State Bank of Pakistan, industrial bank of Pakistan, Agricultural Development bankof Pakistan through

the bunk- nationalization act, 1974 to achieve the desired objectives.

The federal Government also set up a Pakistan Banking Council on March 21, 1974 to look after the

organizational and operational matters including evaluation and progress of the nationalized commercialbanks.

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CHAPTER # 2

INTRODUCTION OF

ORGANIZATION

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operations and activities prior approval of Religious Supervisory Board is invariably obtained by the bank

management.

The Religious Supervisory Board of the bank itself comprises eminent scholars of Islamic Shariaa from

Bahrain, Egypt, Saudi Arabia, Turkey, and Pakistan possessing in-death knowledge of the conditions in

which the Bank operates. The Groups Religion Board, composed also of many internationally renowned

Islamic Scholars, provides advice from time on issue that pertain to Group level implementation.

BOARD OF DIRECTOR:These are member of board of director

Syed Naseem Ahmad (Chairman)

Naveed A.Khan (President & Co)

Graham Roderick Walker (Director)

Mohammad A. R. Hussain (Director)

Muhammad A Rahman Bucheerei (Director)

Farooq Rahmatullah (Director)

Tariq Iqbal Khan (Director)

Shahid Ahmad (Director).

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CHAPTER # 3

ORGANIZATION

STRUCTURE

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ORGANIZATION STRUCTURE

ORGANIZATION STRUCTURE OF FAYSAL BANK:The organizatinal structure of faysal bank is functiional. Faysal bank has nation wide network of

branches. Most of the departments have been divided n the basis of structure of the organization

promotes economies of scale because all emploees are located in the same department and share the

same resources but this structure has also restricted coordination among the deparmentss and hence

lead to a lesser degree of invaction.A number of policies and procedure including the prudent risk

management have been put in place.

GENERAL PROFILE OF FAYSAL BANK LIMITED:

STRUCTURAL DIMENSION:Structure dimension of faysal bank limited consist on,

Formalization

Specialization

Standardization

Hierarchy of authority

Centralization

Complexity

Professionalism

FORMALIZATION:Faysal bank is highly formalized, the reason is that to have proper and quick data base of

customer,formalization is there. High formalization in faysl bank is specified o every employee in the

department but there is no rigidity found in this context, every employee is volunteer to help other.

Some rules are there, like to maintain the record of customer first or to deal customer fairly, no smoking

and the things which irriate the customers are not allowed, things are to be do in pleasant manners and

procedures are there to perform those rules.

SPECIALIZATION:In to days dynamic environment and tough competition, bank need efficiency and have to perform

specialized tasks. There are many deparments In faysal bank and jobs are divided among the emploees

Company profile Faysal bank limited

Ticker FAYL

Exchanges LSE,KSE,ISE

2009 profit 476392000Major industry Financial

Sub industry Commerical bank

Country Pakistan

Emploees branches 5000 approximately

Website www.faysalbank.com

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of each department. As every department is performing its task separetely. The emploees are highly

efficient in performing their work in the specialized environment.

STANDARDIZATION:In faysal bank, standardization is there. There are standard rules and procedures defined by the top

management for execution. Of the tasks. The organization of the standards keeps every employeeaware of the procedure adopted during different situations.

HIERARCHY OF AUTHORITY:Hierarchy of authority of faysal bank is short because there are so many people working

under the supervision of one person, so that span of control is wide.

CENTRALIZATION:In faysal bank centralization is high and the goal are set by top management and low level management

just working according to the guideline provide by top management.

COMPLEXITY:In faysal bank vertical complexity is low and horizontal complexity is high because of varity or activities

performed and number of department are in the bank.

PROFESSIONALISM:Professionalism is high in faysal bank. After every 3 month employee are trained under the experience

and skills researchers in the terms of eductaion, career developmet,above all,and ethics traning.

ORGRANOGRAM AT THE HEAD OFFICE LEVEL:

Board Of Director

Chief Excutive

Area Manager

South

Area Manager

North

Excutive incharge

Excutive

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ORGRANOGRAM AT THE BRANCH LEVEL:

BM (M Yahya)

FM (Vacant) CM (AhsanIqbal Shekh

SPBO

(Ali Naqvi)

PBO

(Khalil Tahir)

PBO (Amir Ali

Dogar)

CSO 1 (Adrish

Iqtadar

CSO 2 (Rabia

Shafqat)

CSO Asset

(M Bilal Bari)

CSO 3

(Shabnam)

TPO (Maryam

Shazadi)

YIDER

(Yasmeen)

LOCKER OFFICER(Faiza)

OPS SUPPORTOFFICER (Ali)

RO(Sadiq Ahmed)

TELLER 1(Ehtesham)

SUB CASHER

(SORTER)

TELLER 3

(M.Umer)

TELLER 2

(Ramzan)

MESSANGER

(vacant)

MESSANGER

(Khurshyd)