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    DEDICATION

    I dedicate all my efforts and struggles of the educational life of my dearPARENTS who help support and guide the course of my educationallife, without them Im meaningless.

    Also I devote the work of this internship report on FAYSAL BANKLTD, as respectable and honorable teachers who teach and support medevelop my personality as a competent professional.

    And also this internship report on bank dedicated to all STUDENTS.

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    ACKNOWLEDGMENT

    By the grace of ALLAH almighty, who has enabled me to do this entailing hard work. It is a matter of

    pleasure and privilege for me to complete the internship and also to complete this internship report on

    Faysal Bank, Mirpur Khas Branch.

    I would like to thank Mr. Murtaza Jamali Manager of Faysal Bank Mirpur Khas Branch who allowed me

    to work with their team. I am most humbly thankful to all the employees of Faysal Bank Mirpur Khas

    Branch and especially to these personalities for their continuous support and precious time with me.

    Mr. Muhammad Asif Malik(OM)

    Mr. Muhammad Ayaz

    Mr. Parvaiz Rajpal

    Mr. Karan Kumar

    Mr. Bahadur Lashari

    Mr. Naeem

    Mr. Qalb-e-Hussain

    Ms. Tanya Lateef

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    TABLE OF CONTENTS

    CONTENTS PG:NOExecutive Summary

    CHAPTER # 1 : INTRODUCTION OF BANKING SECTORIntroduction of bank

    Meaning of bank

    History of banking in pakistan

    CHAPTER # 2 : INTRODUCTION OF ORGANIZATIONIntroduction of faysal bank ltd

    History of faysal bank ltd

    Vision of faysal bank ltd

    Mission of faysal bank ltd

    Capital and ownership

    Conformity to islamic shariaa

    Board of director

    CHAPTER # 3: ORGANIZATIONAL STRUCTUREOrganization structure of faysal bank

    General profile of fbl

    Structural dimension

    Formalization

    Specialization

    Standardization

    Hierarchy of authority

    Centralization

    Complexity professionalism

    Orgranogram at the head office level

    Orgranogram at the branch level

    Different department of fbl

    Operations department

    Agri-financ department

    Credit administration department

    Marketing department

    Consumer & finance department

    Documentary credit and foreign trade department

    Clearing department

    CONTENTS PG:NO

    CHAPTER # 4: PRODUCTS AND SERVICESProducts offering

    Deposite product (Accounts)

    1. Faysal saving account

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    2. Rozana munafa plus account

    3. Basic banking account

    4. Faysal moavin

    5. Faysal premium

    6. Faysal izafa

    7. Mahfooz sarmaya8. FCY saving plus

    Consumer finance products

    1. Faysal car financing

    2. Faysal house finance

    3. Faysal financ

    Coroperate and investment banking

    1. Coroperate financing

    2. Sme financ

    3. Trade financing

    4. Treasury and capital market

    5. Investment banking6. Agriculture financing

    7. Cash management

    Service offering

    Pocket mate visa debit card

    Travellers cheques

    Transfer of funds

    Safe deposite locker

    Non stop banking

    Chapter # 5 : SWOT ANALYSISStrenghts

    Weaknessopportunities

    threats

    CHAPTER # 6 : MAJOR ACTIVITIES PERFORM DURING INTERNSHIPExperience of working on different

    General banking account opening

    1. Bills abd remittance

    2. Deposite deparment

    3. Cash department

    Credits and advance department

    Agriculture department

    Western union and locker service department

    Housing department

    Auti department

    Card department

    CONCULSION

    RECOMENDATION

    BIBLIOGRAPHY

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    EXECUTIVE SUMMARY

    Pakistan after getting its independence, did not inherit a strong banking industry andsince then saw a

    number of events in the industry, like the nationalization of banks in the1970s. However today, the

    banking industry of Pakistan has been growing over the past fewyears, mainly because of the consistentpolicies implemented by the Government of Pakistan,including the privatization of banks in Pakistan.

    Also the State Bank of Pakistans, monetarypolicy has been very friendly toward the banking industry.

    There are a number of different banks established in Pakistan, including localincorporated commercial

    banks, foreign incorporated commercial banks, development financialinstitutions, investment banks,

    housing finance companies, micro finance banks and Islamic banks.Faysal Bank Limited (FBL) started its

    operations in 1995 as a local bank of Pakistan.On January 1, 2002, Al Faysal Investment Bank Limited,

    another group entity in Pakistan,merged into Faysal Bank Limited which resulted in a larger institution.

    The majority shareholding of Faysal Bank Limited is held by Ihtmaar Bank B.S.C an investment bank

    listed inBahrain, while it has one subsidiary i.e. Faysal Management Services (Pvt.) Limited (FMSL).The

    company is committed to its clients' best interests as well as prese rving a good relationship

    by defining realistic objectives. Faysal Bank is continuously innovating, deliverycreative and high-quality

    solutions which fit best its clients needs.It maintains a high ethical standards and unconditional

    compliance with regulations andlaw s

    It values its integrity and actively promotes the know your customer policy

    am ong st Faysal employees to ensure that the company is not involved in any money laundry

    op e rat i on . H i r i n g an d re ta i n i n g th e b e st p e op l e wh i l e re sp e ct i n g d i v e rs i ty , e n cou r

    a g i n g s e l f improvement, recognizing and rewarding merit are the key values of Faysal Bank.

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    INTRODUCTION OF BANKING SECTOR

    INTRODUCTION OF BANK:A bank is a financial institution which deals with deposit and advances and other related services. It

    receives money from those who want save it the form of deposit and it lends money to those who need

    it.

    MEANING OF BANK:The word bank is of a European origin and is driven from Italian word BANCO which

    means a table or a counter.

    HISTORY OF BANKING IN PAKISTAN:History of Banking in Pakistan starts from the partition of Indo-Pakistan sub continent in August, 1947.

    At that time, the areas consisting Pakistan had 631 offices of 45 scheduled banks out of which 487 were

    located in West Pakistan and 114 in East Pakistan which was also served by 500 offices of small and non-

    scheduled banks. There were 19 branches of foreign banks in Pakistan but they had a very limited role to

    play.

    Just after the partition, the Indian bankers started immigrating and shifting the head offices of their banksand capital to India. It caused a great set back to the banking field in Pakistan, and resulted in decline inthe number of offices in schedule bank from 631 to 195 by 30th June, 1948. The West Pakistan thenumber fell from 487 to 81 in East Pakistan from 144 to 69 by 30th June, 1951. Among these Habib BankLtd., with 25 offices and Australia Bank Ltd. with 19 offices were institutions run by Muslims who shiftedtheir head offices to Pakistan.

    after the consultation of two government the Reserve Bank of India was asked to finish the agreement

    from 30th June instead of from 30th September,1948. So the Government of Pakistan decided toestablish the State Bank of Pakistan as its central bank from 1st July, 1948.The State Bank of Pakistan's policy encouraged expansion in established banks, establishment of newbanks, and weeding out of unsound banks just to faster the growth of banking system in the country.On January 1, 1974 the Government of Pakistan nationalize all the Pakistani scheduled banks including

    State Bank of Pakistan, industrial bank of Pakistan, Agricultural Development bankof Pakistan through

    the bunk- nationalization act, 1974 to achieve the desired objectives.

    The federal Government also set up a Pakistan Banking Council on March 21, 1974 to look after the

    organizational and operational matters including evaluation and progress of the nationalized commercialbanks.

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    CHAPTER # 2

    INTRODUCTION OF

    ORGANIZATION

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    operations and activities prior approval of Religious Supervisory Board is invariably obtained by the bank

    management.

    The Religious Supervisory Board of the bank itself comprises eminent scholars of Islamic Shariaa from

    Bahrain, Egypt, Saudi Arabia, Turkey, and Pakistan possessing in-death knowledge of the conditions in

    which the Bank operates. The Groups Religion Board, composed also of many internationally renowned

    Islamic Scholars, provides advice from time on issue that pertain to Group level implementation.

    BOARD OF DIRECTOR:These are member of board of director

    Syed Naseem Ahmad (Chairman)

    Naveed A.Khan (President & Co)

    Graham Roderick Walker (Director)

    Mohammad A. R. Hussain (Director)

    Muhammad A Rahman Bucheerei (Director)

    Farooq Rahmatullah (Director)

    Tariq Iqbal Khan (Director)

    Shahid Ahmad (Director).

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    CHAPTER # 3

    ORGANIZATION

    STRUCTURE

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    ORGANIZATION STRUCTURE

    ORGANIZATION STRUCTURE OF FAYSAL BANK:The organizatinal structure of faysal bank is functiional. Faysal bank has nation wide network of

    branches. Most of the departments have been divided n the basis of structure of the organization

    promotes economies of scale because all emploees are located in the same department and share the

    same resources but this structure has also restricted coordination among the deparmentss and hence

    lead to a lesser degree of invaction.A number of policies and procedure including the prudent risk

    management have been put in place.

    GENERAL PROFILE OF FAYSAL BANK LIMITED:

    STRUCTURAL DIMENSION:Structure dimension of faysal bank limited consist on,

    Formalization

    Specialization

    Standardization

    Hierarchy of authority

    Centralization

    Complexity

    Professionalism

    FORMALIZATION:Faysal bank is highly formalized, the reason is that to have proper and quick data base of

    customer,formalization is there. High formalization in faysl bank is specified o every employee in the

    department but there is no rigidity found in this context, every employee is volunteer to help other.

    Some rules are there, like to maintain the record of customer first or to deal customer fairly, no smoking

    and the things which irriate the customers are not allowed, things are to be do in pleasant manners and

    procedures are there to perform those rules.

    SPECIALIZATION:In to days dynamic environment and tough competition, bank need efficiency and have to perform

    specialized tasks. There are many deparments In faysal bank and jobs are divided among the emploees

    Company profile Faysal bank limited

    Ticker FAYL

    Exchanges LSE,KSE,ISE

    2009 profit 476392000Major industry Financial

    Sub industry Commerical bank

    Country Pakistan

    Emploees branches 5000 approximately

    Website www.faysalbank.com

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    of each department. As every department is performing its task separetely. The emploees are highly

    efficient in performing their work in the specialized environment.

    STANDARDIZATION:In faysal bank, standardization is there. There are standard rules and procedures defined by the top

    management for execution. Of the tasks. The organization of the standards keeps every employeeaware of the procedure adopted during different situations.

    HIERARCHY OF AUTHORITY:Hierarchy of authority of faysal bank is short because there are so many people working

    under the supervision of one person, so that span of control is wide.

    CENTRALIZATION:In faysal bank centralization is high and the goal are set by top management and low level management

    just working according to the guideline provide by top management.

    COMPLEXITY:In faysal bank vertical complexity is low and horizontal complexity is high because of varity or activities

    performed and number of department are in the bank.

    PROFESSIONALISM:Professionalism is high in faysal bank. After every 3 month employee are trained under the experience

    and skills researchers in the terms of eductaion, career developmet,above all,and ethics traning.

    ORGRANOGRAM AT THE HEAD OFFICE LEVEL:

    Board Of Director

    Chief Excutive

    Area Manager

    South

    Area Manager

    North

    Excutive incharge

    Excutive

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    ORGRANOGRAM AT THE BRANCH LEVEL:

    BM (M Yahya)

    FM (Vacant) CM (AhsanIqbal Shekh

    SPBO

    (Ali Naqvi)

    PBO

    (Khalil Tahir)

    PBO (Amir Ali

    Dogar)

    CSO 1 (Adrish

    Iqtadar

    CSO 2 (Rabia

    Shafqat)

    CSO Asset

    (M Bilal Bari)

    CSO 3

    (Shabnam)

    TPO (Maryam

    Shazadi)

    YIDER

    (Yasmeen)

    LOCKER OFFICER(Faiza)

    OPS SUPPORTOFFICER (Ali)

    RO(Sadiq Ahmed)

    TELLER 1(Ehtesham)

    SUB CASHER

    (SORTER)

    TELLER 3

    (M.Umer)

    TELLER 2

    (Ramzan)

    MESSANGER

    (vacant)

    MESSANGER

    (Khurshyd)